Sunday, May 02, 2010

Service with a Grimace

A typical UK Bank Holiday Sunday. Rain. So much for all those plans to transplant the orgegano, paint the trim, etc.

Anyway, a wry smile creeps to my frowning lips on reading Helen McCookerybook's hilarious rant, The Kindness of Strangers, about the precarious state of the customer service ethic in the UK, something I have never quite gotten to grips with, even after 15-plus years.

We have an election this week. Oh, dear.

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